Qualified Expert
We have qualified experts who have decades of experience in the technology and consulting domain.
In today’s global digital ecosystem, content comes in every language, format, and tone. From live streaming and short videos to forums and brand-generated posts, moderating such diverse content requires deep expertise, cultural context, and technological agility. We specialize in multilingual, multi-format content moderation, ensuring platforms are not only safe but also globally inclusive.
We offer end-to-end content
moderation services, skilled human moderators, and culturally
aware workflows. Here's what sets us apart:
Moderators fluent in over 25+ languages including English, Spanish,
Arabic, Hindi, French, Telugu, Tamil, Bengali, and more.
Region-specific moderation teams for context-aware decisions.
Capable of moderating text, video, audio,
and image content across various languages and dialects.
Real-time moderation with ultra-low
latency.
AI-powered tools detect and act on policy
violations as they happen.
24/7 human moderation teams trained to
handle NSFW content, hate speech, harassment, and
self-harm indicators live.
Perfect for gaming platforms, live
commerce, influencer broadcasts, and webinars.
UGC: Social posts,
comments, memes, replies, reviews, stories, and forum content.
PGC: Creator videos,
music content, branded short-form and long-form content.
Custom moderation rules for different content types and sensitivity levels.
Tools to maintain brand voice, community tone, and platform compliance.
Frame-by-frame manual or automated
analysis.
Video trimming, blurring, muting, or
cropping to remove violations.
Suitable for compliance before
monetization or publishing on public platforms.
Frame-accurate tagging
using a pre-defined set of dispositions: violence, nudity, substance use, adult
language, etc.
Generates structured metadata for each
tagged video.
Enables fine-grained
control for search, filtering, parental controls, and advertiser targeting.
Expert writers in multiple languages produce original, localized
content for websites, apps, and marketing.
Native-speaking editors ensure cultural relevance, linguistic accuracy, and tone
consistency.
Services include:
Blog writing
Product descriptions
Social media captions
Translation + Transcreation
Script and subtitle writing
Social Networks & Communities
Streaming Platforms (Live & VOD)
Online Marketplaces & E-commerce
Gaming & Virtual Worlds
Education Tech Platforms
Dating Apps
Corporate e-Learning & HR Tech
OTT & Short Video Apps
Ingestion – All incoming
content (text/image/audio/video) is captured from your platform via APIs or
dashboards.
AI Screening – Automated
filters pre-classify or flag content.
Human Review –
Experienced moderators review edge cases and flagged items.
Disposition Tagging –
Videos tagged with granular labels for reporting, compliance, or UX.
Action Taken – Approve,
reject, escalate, blur, mute, or trim as needed.
Report Generation –
Receive real-time dashboards and moderation analytics.
Hybrid Model: AI + Human
= Accuracy + Scale
Multilingual NLP models for real-time,
language-specific filtering
Content Intelligence Dashboard for transparency and
audit trails
Customizable rules engine for policy enforcement across geographies
Challenge |
Our Approach |
Inconsistent Moderation |
Language-specialized human moderators & QA processes |
Delays in Live Moderation |
Low-latency AI + 24/7 moderator teams |
Inadequate Tagging for Video |
Proprietary tagging systems with frame-level precision |
Cultural Misinterpretation |
Regionally localized content teams |
Multilingual Content Creation |
Native-language writers & culturally aware editors |
10+ Years of Moderation Experience
Global Workforce across Time Zones
AI-backed Workflows with 99% Uptime
Scalable for Startups to Enterprises
GDPR, CCPA, COPPA, and DSA-Compliant
Introduction:
Your customer experience defines your brand. In a digital-first world, fast, friendly, and effective communication can make or break user loyalty. That’s why we offer expert E-Mail and Live
Chat Support services—available round-the-clock, in multiple languages,
tailored to your brand voice.
We specialize in helping businesses enhance
customer satisfaction, reduce churn, and increase sales
conversions by delivering accurate and empathetic support through
the two most popular channels: Email and Chat.
Why Choose Our E-Mail & Chat Support Services?
E-Mail Support Services – Reliable, Professional, Documented
Live Chat Support – Real-Time Resolution, Real Human Touch
Best for: Retail, Booking Portals, Online
Learning, Banking, Gaming, and On-Demand Services.
What Makes Us Different?
Feature |
Benefit |
Omnichannel Dashboard |
Unified system to manage chat, email,
and tickets in one view. |
Multilingual
Agents |
Reach
customers in their native language. |
KPI-Driven |
We track FCR (First Contact
Resolution), CSAT, AHT, and TAT. |
Tech
+ Human Synergy |
AI-assisted
support backed by trained human agents. |
Scalable Team |
From startup to enterprise—scale
support as you grow. |
Industries We Support:
Challenges
We Solve:
Pain
Point |
Our
Solution |
Long response times |
24/7 coverage with SLA-backed
response windows |
Lack of personalization |
Brand-aligned scripts with
adaptive tone |
High ticket volume |
AI triage + human escalation |
Global user base |
Multilingual &
culturally-aware agents |
Lost sales opportunities |
Real-time chat upsell &
abandoned cart recovery |
Metrics
That Matter
At Clevora BPO Services Pvt. Ltd., we take
pride in delivering exceptional Foreign Language Support solutions tailored to
meet the diverse communication needs of global clients. Our multilingual team
bridges the gap between companies and their international customers, ensuring
seamless service and client satisfaction across all major time zones.
Customer Support in Multiple
Languages:
We provide 24/7 customer service in a
variety of international languages, including but not limited to Spanish,
French, German, Chinese, Thai, Turkish, Danish, Greek, Italian, Dutch, Polish, Swedish, Korean, Portuguese, Hugarian, Norwegian, Latvian, Japanese, and Arabic. Our agents are fluent,
culturally trained, and experienced in handling customer queries with clarity
and professionalism.
Technical Support
Our technical support team is equipped
to resolve customer issues efficiently, with multilingual capabilities that
reduce communication barriers and enhance user experience.
Email & Chat Support
We offer prompt and professional email
and chat responses in multiple languages to keep your customers informed and
engaged. This ensures consistent communication regardless of geographic
boundaries.
Translation and Localization
We go beyond simple translation by
providing localization services that adapt content to the cultural context of
the target audience, ensuring a natural and effective communication style.
- Experienced Multilingual Workforce:
Our team includes native speakers and certified linguists with strong customer
service backgrounds.
- Global Reach: We support clients across different regions and industries,
adapting to various languages and dialects.
- Scalable Solutions: Whether you’re a startup or an enterprise, we can
scale our language support services to fit your growing business needs.
- Quality Assurance: Rigorous training, monitoring, and QA practices ensure
that communication standards remain high.
Clevora BPO Services is committed to
helping businesses expand their reach through high-quality foreign language
support. Get in touch with us today to learn how we can help you connect with
your international customers more effectively.
Clevora BPO Services Pvt. Ltd. offers
end-to-end Digital Marketing Services that help businesses build a strong
online presence, generate quality leads, and convert prospects into loyal
customers. Our team of experienced digital marketers combines creativity,
data-driven strategies, and the latest technologies to deliver measurable
results and a high return on investment.
Search Engine Optimization (SEO)
We help your website rank higher in
search engine results by implementing on-page and off-page SEO tactics. Our SEO
experts focus on keyword optimization, backlink building, technical SEO audits,
and content strategies to improve visibility and drive organic traffic.
Social Media Marketing
We manage and grow your social media
presence across platforms like Facebook, Instagram, LinkedIn, and Twitter. Our
team creates engaging content, runs targeted ad campaigns, and interacts with
followers to boost brand awareness and community engagement.
Pay-Per-Click Advertising (PPC)
Our certified PPC specialists design
and manage ad campaigns on Google Ads, Bing, and social media platforms. We
focus on maximizing click-through rates and conversions while minimizing ad
spend through smart targeting and continuous optimization.
Content Marketing
Our content strategists and writers
produce high-quality, relevant, and SEO-friendly content that resonates with
your target audience. From blog posts to whitepapers, we create assets that
educate, inform, and convert readers into customers.
Email Marketing
We design and automate personalized
email campaigns that nurture leads and engage your customer base. Our
strategies include list segmentation, performance tracking, and A/B testing to
ensure maximum ROI.
Web Analytics & Reporting
Our digital marketing services are
backed by comprehensive analytics. We track performance metrics, user behavior,
and conversion data to continually refine strategies and ensure business goals
are met.
- Customized Strategies: We tailor
marketing strategies to your specific industry, audience, and business
objectives.
- Experienced Team: Our digital marketers, SEO experts, content creators,
and data analysts bring years of experience and proven success.
- Latest Tools & Technology: We use cutting-edge tools and platforms to
deliver effective, efficient, and scalable marketing solutions.
- Transparent Reporting: Our clients receive regular, clear reports that
show progress, performance, and the value of our efforts.
Whether you’re looking to increase brand
visibility, generate more leads, or improve customer engagement, Clevora BPO
Services is your trusted digital marketing partner. Connect with us today to
learn how we can help you thrive in the digital world.
Introduction:
In today's dynamic business
environment, data is the lifeblood of informed decision-making, efficient
operations, and meaningful customer engagement. However, the proliferation of
data from various sources often leads to inaccuracies, inconsistencies, and
redundancies, hindering your ability to gain valuable insights and achieve your
strategic goals.
At Clevora Global Outsourcing
Services, we understand the critical importance of clean, accurate, and
reliable data. With our comprehensive suite of data validation services, we
empower businesses like yours to transform raw information into a powerful asset,
driving efficiency, reducing costs, and fostering growth. Leveraging our
expertise and a client-centric approach, we act as your trusted partner in
ensuring the integrity of your most valuable resource – your data.
Benefits of
Partnering with Clevora Global for Data Validation:
·
Achieve
superior data quality and accuracy, minimizing errors and inconsistencies.
·
Reduce
operational costs associated with data errors, rework, and inefficient
processes.
·
Enhance
the reliability of your business intelligence and reporting for better
decision-making.
·
Improve
customer relationship management through accurate and up-to-date customer data.
·
Ensure
compliance with industry regulations and data governance standards.
Our
Comprehensive Data Validation Service Offerings
Clevora Global offers a holistic
range of data validation services tailored to meet your specific business needs
and data landscape. Our experienced team utilizes industry-best practices,
advanced technologies, and rigorous methodologies to ensure the highest levels
of data quality.
We
meticulously identify and rectify errors, inconsistencies, and inaccuracies
within your datasets. Our processes include:
o
Error
Detection and Correction:
Identifying and correcting spelling mistakes, typos, incorrect values, and
missing data.
o
Data
Duplication: Eliminating
duplicate records to ensure a single, accurate view of your entities
(customers, products, etc.).
o
Format
Standardization: Ensuring
consistency in data formats (e.g., dates, addresses, phone numbers) across your
systems.
o Data Enrichment: Appending missing or incomplete information using reliable internal and external sources.
We
conduct in-depth analysis of your data to understand its structure, content,
and quality characteristics. This includes:
o
Identifying
Data Patterns and Anomalies:
Uncovering trends, outliers, and potential data quality issues.
o
Assessing
Data Completeness, Accuracy, Consistency, and Validity: Providing a comprehensive overview
of your data quality metrics.
o Defining Data Quality Rules and Standards: Collaborating with you to establish specific rules for data validation based on your business requirements.
Recognizing
that every business has unique data needs, we specialize in developing and
implementing custom validation rules tailored to your specific data fields,
business logic, and industry regulations. This ensures that your data adheres
to your critical operational and compliance requirements.
We
design and implement automated data validation processes that seamlessly
integrate with your existing systems and workflows. This ensures continuous
data quality monitoring and proactive error prevention, saving you time and
resources.
For
critical data entry points, we can implement real-time validation checks to
prevent inaccurate data from entering your systems in the first place. This
proactive approach significantly reduces downstream data quality issues and
improves data integrity at the source.
We
provide ongoing monitoring of your data quality metrics and generate
comprehensive reports that highlight key performance indicators, identify
trends in data quality, and track the effectiveness of our validation efforts.
This enables you to continuously improve your data management practices.
3. Why
Choose us for Your Data Validation Needs?
Partnering with Clevora Global
Outsourcing Services for your data validation requirements offers several
distinct advantages:
4.
Industries We Serve
We have experience providing data
validation services across a diverse range of industries, including but not
limited to:
Our adaptable approach allows us to
cater to the specific data challenges and regulatory requirements of various
sectors.
5. Case
Studies and Success Stories (Highly Recommended - Populate with your actual
case studies)
[Include 2-3 brief case studies
showcasing successful data validation projects. For each case study, mention
the client's challenge, Clevora Global's solution, and the positive results
achieved. For example:]
Leading E-commerce Retailer
·
Challenge: High volume of customer data with
inconsistencies in address formats and duplicate entries leading to shipping
errors and customer dissatisfaction.
·
Clevora
Global's Solution:
Implemented automated data cleansing and deduplication processes, standardizing
address formats and merging duplicate records.
·
Results: Reduced shipping errors by 15%,
improved customer satisfaction scores, and gained a single, accurate view of
their customer base.
Healthcare Provider
·
Challenge: Inaccurate patient records leading
to potential medical errors and compliance issues.
·
Clevora
Global's Solution:
Conducted data profiling to identify inconsistencies and implemented custom
validation rules to ensure data accuracy and adherence to regulatory standards.
Results: Improved data accuracy in patient records by 98%, enhanced compliance, and reduced the risk of medical errors.
....In today's customer-centric business environment, call centers play
a pivotal role in managing customer interactions. They are broadly categorized
into:
Understanding the nuances of each can help businesses optimize their
customer service and sales strategies.
An Inbound Call Center is designed
to handle incoming communications from customers, which can include phone
calls, emails, chats, and social media messages. The primary focus is on
providing support, information, and assistance to existing or potential
customers.
An Outbound Call Center focuses on
initiating contact with customers or prospects. The primary objectives are
sales, marketing, customer outreach, and information dissemination.
Aspect |
Inbound Call Center |
Outbound Call Center |
Primary Function |
Responding to customer-initiated contacts |
Initiating contact with
customers/prospects |
Focus Area |
Customer support and service |
Sales, marketing, and outreach |
Call Direction |
Incoming |
Outgoing |
Key Metrics |
First Call Resolution, Customer
Satisfaction |
Conversion Rate, Call Volume |
Tools Used |
IVR, CRM, Call Routing |
Auto-Dialers, Scripting Tools, CRM |