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KEY ELEMENTS OF CLEVORA

  • Management team having more than 10 years of cumulative experience.
  • Well defined escalation procedures.
  • Proven Agent training programs and workshops.
  • Internationally practiced quality control and quality assurance strategies.

Want more information? Call us at : +91 9953310085 or email us

OUR DELIVERY CENTER IS LOCATED IN

Asia (India)

Clevora is committed to delivering complete customer satisfaction to its clients. Our wide range of customer care services are aimed at providing a one-stop-destination to our clients where they can find solutions for all their customer support requirements. We hire the best and the brightest agents to work on our clients' projects and provide them extensive training to prepare them for the job ahead. Language skills included German and English

WHO WE ARE

  • Clevora was established in 2011.
  • Managing Telecom of Leveraging Knowledge.
  • We aim to provide premium Customer Care Services.
  • We cater to B2C companies.
  • Cost-effectiveness is our core edge.
  • We provide multimedia customer communication solutions: Voice, E-mail, Web, Chat, Co-browsing, Semi-automated Responses, Data management, Data validation.

SERVICES WE OFFER

DATA VALIDATION:

  • OCR/ICR
  • De-duping
  • Enhancement
  • Merging & comparison

DATA MANAGEMENT:

  • Data Fulfillment
  • Indexing
  • Forms Processing, HTML/XML

CUSTOMER CARE SERVICES:

  • Helpdesk for customer queries related to products
  • Status of orders
  • Billing
  • Pre and post sales service

WEB BASED SUPPORT THROUGH E-MAIL AND CHAT:

  • Live Chat
  • Web Call Back
  • Web Collaboration
  • Web Call Through

E-PUBLISHING

  • Editorial Services
  • XML Services
  • Art Work Services
  • E-Book Services

SOFTWARE SUPPORT

  • Mobile Application Development
  • Database & Product Development
  • Information Processing Development
  • Contact Center Solutions