Globally, swiftly emerging knowledge economies are indicating that the future will be knowledge-driven, with innovations, discoveries, disruptions, and technological advancements that will rule every sector of industrialization. In this regard, companies that will smartly outsource their knowledge and business processes will be on the top.
When it comes to the
most preferred KPO and BPO solution providers in India recognized
internationally, Clevora Global Outsourcing Services is the
name to reckon with. Clevora is a privately held organization and was
incorporated in 2011. The company provides business process outsourcing
solutions to small and large-scale establishments.
Mayank Chandhok, the Founder shares, “We are an
Indian incorporated firm with a corporate office in Delhi. Our primary service
offerings include call centre services, back office solutions, Data Management
(these services include all forms of data capture and data enhancement
services) and software development solutions. We operate 24x7 and can assist
you with your business requirements according to your time zone.”
Stating their Vision, Mayank says it is ‘To become a leading provider of high-quality,
cost-effective business process outsourcing solutions that empower small and
large-scale establishments to achieve their goals and exceed their customers'
expectations.’
Adding their Mission, he says it is ‘To provide innovative and reliable business process
outsourcing solutions that enable our clients to streamline operations, enhance
customer experience, and drive sustainable growth.
While our Work Values include,
·
Integrity and
transparency
·
Customer focus
·
Continuous learning
and
·
improvement
·
Innovation and
creativity
·
Teamwork and
collaboration
·
Accountability and
responsibility
·
Respect and diversity
·
Quality and excellence
Clevora is committed
to delivering complete customer satisfaction to its clients. Mayank says, “Our
wide range of customer care services are aimed at providing a one-stop
destination to our clients where they can find solutions for all their customer
support requirements. We hire the best and the brightest agents to work on our
clients' projects and provide extensive training to prepare them for the job
ahead.” Language skills included German and English.
Mayank furthers that
their Specialties are
- They aim to provide premium Customer Care Services.
- They cater to B2C companies.
- Cost-effectiveness is their core edge.
- The company provides multimedia customer communication solutions: Voice, E-mail, Web, Chat, Co-browsing, Semi-automated Responses, Data management, and Data validation.
- Managing Telecom of Leveraging Knowledge.
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